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Questions
- Is it secure to order from this site?
- Do you keep my personal information?
- Do you sell or trade any of my information?
- When will my credit card be charged?
- Has my order been shipped?
- How do I track my order?
- I forgot my account password. How do I retrieve
it?
- What is your return policy?
- How do I find a product?
- How do I navigate through the site?
- How do I contact you?
Answers
- Yes. Our shopping cart processes all the information by using the
latest security technology: SSL 128-bit encryption.
- Yes, your personal information is securely stored in our Ecommerce
database with the same SSL 128-bit encryption. You have the option to
make this information available for future orders when logging in, so
that you do not have to type it again when you come back and shop from
us.
- Absolutely not: We do not sell, trade, or share any of your
information with anyone under any circumstances. Click here to review
our Privacy Policy.
- Credit cards are charged at the time the order is shipped out. You
will receive notification by e-mail if the payment was approved.
- You can check on the status of your order by clicking on Order
Status or by clicking on the link on your order confirmation e-mail
to review your order.
- If a tracking number is assigned to your order, you can track the
order by logging in to the Order
Status and reviewing your order.
- If you forgot your password, you can retrieve it by clicking on the
Forgot Password link on the Order Status page or during the checkout
process while placing a new order.
- Our return policy is available on the Terms of
Sale agreement.
- There are various ways of finding a product. You can browse our
online store through categories by clicking on the main menu button
links to find what you are looking for, you can also click on 'Search'
and type a search term related to what you are looking for and all
corresponding results will be displayed.
- There are links and buttons on the site to get you where you want to
go. Products are available from the main menu and under the "Products"
button link, you can also view informational web pages that we have set
up so you can get some information on our company and our products.
- Our contact information is provided on our Contact Page.
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